Why do you need desktop management software? Because the benefits provided make such software an essential tool for any organization.

Over the years, certain software tools have become essential to any large or medium sized information technology (IT) organization. For example, almost any organization today has a relational database tool, a network operating system, word processing software or virus protection software.  These are tools that have proven to be important, if not essential, to the efficiency and effectiveness of any organization.

Desktop management software is another software tool that has become essential for almost any organization given the importance of the desktop and the many benefits that desktop management software provides. The acceptance of a comprehensive, integrated desktop management software suite as an essential tool for any IT organization has been slower in Asia as compared to elsewhere in the world. This is partly because the ability of desktop management software to reduce manpower costs is often presented as the key benefit, and this benefit is less compelling in countries where manpower costs are very low. However, there are other important benefits of desktop management software that makes it an essential tool even when the benefit of lower manpower costs are less compelling such as offering greater control and security, providing a greater understanding and responsiveness to end-user needs, and allowing the IT organization to better support end-users.

The Importance of Managing the Desktop

The proliferation of personal computers across organizations and the computerization of the desktop has brought with it many benefits in terms of business efficiency and productivity. The number of PCs and workstations deployed in organizations has been consistently growing, often at double-digit rates. 

The growing number of desktop workstations combined with growing complexity has driven distributed computing past the mainframe as the largest area of infrastructure cost.  As a result, organizations across Southeast Asia have made large investments in their desktop systems, applications and networks.

Improve security

• Effective security requires effective control
• IT staff gain control and no longer need to rely on individual users

Better support

• Provide effective support to the user
• Training is given easily